PDPA Disclaimer
This Data Protection Policy outlines how Intertech Hardware collects, uses, stores, and safeguards personal data in compliance with the Personal Data Protection Act (PDPA). We are committed to protecting the privacy and confidentiality of our customers, employees, and partners.
This policy applies to all employees, contractors, and third-party vendors who handle personal data for Intertech Hardware, including during purchases, account registrations, or promotional activities.
3. Collection
We collect personal data to facilitate business operations and improve customer service. Examples include:
- Name, contact number, and email address (e.g., for invoicing or warranty registration).
- Delivery address (e.g., for online or bulk orders).
- Preferences and feedback (e.g., from customer surveys).
4. Use & Disclosure
We use data only for legitimate business purposes, including:
- Processing and fulfilling customer orders.
- Providing after-sales support.
- Promotions, lucky draws, or new product launches (with consent).
- Regulatory or legal obligations.
We may share data with trusted logistics providers only to fulfill these purposes.
5. Protection
Intertech Hardware ensures security through:
- Secure servers and encryption for digital records.
- Controlled access for authorized personnel only.
- Regular security audits and staff training.
6. Retention
Personal data is retained only as long as necessary for its intended purpose or to comply with legal requirements.
7. Your Rights
Individuals have the right to:
- Request access to their personal data.
- Request corrections to inaccurate information.
- Withdraw consent for specific purposes (e.g., marketing).
8. Complaints
If you have questions or concerns about how your personal data is managed, please contact our DPO. We are committed to addressing all feedback promptly.
At Intertech Hardware, your privacy is our priority. Your data is secure with us.